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The Future of eCommerce and Online Retailing (Versandhandel Kongress 2009 presentation)

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I spoke at the Mail-Order Congress 2009 / Deutscher Versandhandels Kongress in Wiesbaden today, on the topics of the Future of Mail-Order and Online Retail, Social Media & Social Commerce. If you were there – and even if you weren't – here is the PDF, below. Please re-use, tweet, spread, remix, morph… as you see fit.

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