Tag: Bots and APIs

How bot-to-bot could soon replace APIs – important trend

“By now it’s clear that bots will cause a major paradigm shift in customer service, e-commerce, and, quite frankly, all aspects of software-to-human interaction. For the moment, the state of the art of bots is bot-to-consumer, meaning bots communicating with humans. But at some point soon, bots will start talking to ...

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Futurist Gerd Leonhard

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