As promised here are the slides from my talk on the future of CRM, Marketing, Big Data and Artificial Intelligence, at SwissCRM Forum 2014. Zukunft von CRM Marketing FuturistGerd Public DE-web Lesen Sie mehr auf meiner neuen deutsch-sprachigen Webseite / Read more on my new German-language site OwnCloud PDF 5 MB (same file) Dropbox download (same file) 
