“Zuckerberg sees bots stepping in for customer service reps and personal assistants. “One way that I think you're going to see bots work, between people who are actually driving the businesses directly will need to in some way train or answer questions for people, but we can build artificial intelligence that can learn from people how to automate a lot of that and make that experience a lot faster for people who want to interact with businesses and public figures.””

Mark Zuckerberg thinks AI will start outperforming humans in the next decade
https://www.theverge.com/2016/4/28/11526436/mark-zuckerberg-facebook-earnings-artificial-intelligence-future
via Instapaper